Privacy Policy

Privacy Policy Last Updated: June 19, 2025 Musicezer.com operates this online store and website, including all related information, features, tools, products, and services (collectively, the “Services”), to provide you—the customer—with an optimal shopping experience. Our Services are powered by Shopify, which enables us to operate this platform. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit, use, purchase from, or otherwise engage with the Services, including when you communicate with us. In case of conflict between our Terms of Service and this Privacy Policy, this Policy shall prevail with respect to the collection, processing, and disclosure of your personal data. By accessing or using our Services, you confirm that you have read and understood the practices described herein. 1. Personal Data We Collect “Personal data” refers to any information that identifies or can be reasonably linked to you or another person. This does not include aggregated or anonymized data. We may collect the following types of personal data: Contact Information: name, billing/shipping address, phone number, email address. Financial Information: credit/debit card data, payment account details, transaction data. Account Information: username, password, security preferences. Transaction Information: products viewed, added to cart or wishlist, purchased, returned, or exchanged. Communication Content: messages or information you send to us. Device Information: browser, device type, IP address, unique identifiers. Usage Information: your behavior while browsing or using the Services. 2. Sources of Personal Data We collect personal data from: You, directly, when using the Services or contacting us. Automatically, through your device and use of cookies. Service providers, who process data on our behalf. Business partners or third-party integrations. 3. How We Use Personal Data We use your data to: A. Provide and personalize the Services Fulfill orders, manage your account, remember preferences, recommend products, manage returns/exchanges, and offer customer support. B. Marketing and advertising Send marketing messages and display personalized ads based on your interactions. C. Security and fraud prevention Verify identity, ensure secure transactions, detect and prevent misuse. D. Customer service Respond to your requests and manage the relationship. E. Legal compliance Comply with laws, court orders, or government requests. 4. Sharing of Personal Data We may share data: With Shopify and service providers (e.g., payment, hosting, logistics). With marketing partners for advertising (if permitted by law and preferences). When you use integrations such as social media tools. Within our corporate group. For legal or business reasons, including acquisitions or litigation. 5. Shopify’s Role Our store is hosted on Shopify. Shopify processes your data to provide and improve the Services and may use this data for its own purposes. To learn more, visit Shopify’s Privacy Policy or the Privacy Portal. 6. Third-Party Links We are not responsible for the privacy or content practices of third-party websites linked from our Services. Your use of those sites is governed by their own policies. 7. Children’s Privacy Our Services are not intended for use by children. We do not knowingly collect personal data from individuals under the age of majority. If you believe a minor has shared personal data with us, please contact us for removal. 8. Data Security and Retention We take reasonable steps to protect your data but cannot guarantee complete security. You should use secure channels when sharing sensitive information. We retain your data as long as necessary for the purposes outlined, including legal compliance, dispute resolution, and account management. 9. Your Rights and Choices Depending on your location, you may have the right to: Access, delete, or correct your data. Request data portability. Opt out of targeted advertising or marketing communications. Withdraw consent where applicable. Restrict or object to data processing (UK/EEA only). To exercise your rights, contact us as indicated below or use Shopify’s Privacy Portal for Shopify-managed data. We may verify your identity before fulfilling your request. You may designate an authorized agent, provided proof of authorization is supplied. 10. Complaints If you have concerns about our data practices, contact us. You may also file a complaint with your local data protection authority. EEA residents can find theirs here. 11. International Transfers Your personal data may be transferred and processed outside your country, including outside the EEA or UK. We rely on lawful mechanisms such as Standard Contractual Clauses to ensure protection. 12. Policy Updates We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted with a new “Last Updated” date and, where required, communicated directly to users. 13. Contact Us If you have any questions about this Policy or wish to exercise your rights, please contact us: Email: info@musicezer.com Postal address: Via Saturno 2, Ladispoli, RM, 00055, Italy